If your product arrives damaged or isn't working properly, please contact us at soporte@tecnonook.com within 48 hours of receiving it.

We will offer you a free replacement or a full refund.

Yes. You have 14 calendar days from receipt of your order to request a return.

The item must be unused and in its original packaging.

For returns due to withdrawal, shipping costs are the customer's responsibility.

We accept secure payments with:

• 
  💳 Card (Visa, Mastercard, American Express)
  
• 
  🪙 PayPal
  
• 
  🍎 Apple Pay / 💚 Google Pay
  
  

All payments are processed via SSL encrypted connection.

Yes, once your order has shipped, you will receive an email with the tracking link .

You can also check it from your account on our website.